The federal republic structure of India operates with the President, the Prime Minister, and a council of Ministers. Irrespective of the ruling party, the operational head has to tend to 1.428 billion citizens. Astonishing right? The central government is continuously working to raise the nation’s glory and improve the social status of every Indian.
In the Digital Era, India has established itself as a Technologically Proficient Nation and is revolutionizing all services that assist people digitally. The Indian Government has broken its confinement within government premises and is marching to reach every citizen in rural and urban areas. The Government is revolutionizing internet availability to extend its governance to people in a quick wink of time.
The nation has a wide population base with extensive mobile usage. The government has coupled the mobile platform with technology to educate citizens about government activities and assist them in all possible ways. The government has taken the trend of apps seriously and started using them to offer government services.
The Government aims to narrow the gap between itself and the citizens so that people are ensured a bright future. The excessive population is often withheld as a criterion to make services unavailable on demand, the excuse can be dusted around the corner using apps. The mobile device being the essential component of every household made people try the utilities provided by the government through apps. In short, the citizens want to change the nation to Digital India.
People rely on the government for basic needs from food commodities, to education, health, electricity, etc. It is time-consuming to rush to government offices every time to get work done. The queues are worrisome and leaving a day of work behind to get nothing done is regretful. The Government has allocated each government department to carry on with one specific task. To ease understanding, let’s consider the railway department has its duties, staff, and responsibilities. Passengers can book tickets and pose queries only in railway offices. People get their work done only by going to the respective offices. After technology, long gone are the days when people visited railway offices they get their work done by an application designed by the railway department. The government has taken the same idea and implemented it in all sectors.
Let’s burrow deeper and shed light on the other top Indian Government Service applications available to assist citizens by their side.
DigiLocker
The main structural idea the developers had in mind before developing the application was to provide a digital wallet accessible at any time and place. Indians have to maintain a set of important documents for identification and legal purposes.
The Aadhar card is proof of identity for all Indian people, the PAN card is a must for Income tax tasks, the voter ID is used to cast votes in the election, the basic driving license, vehicle registration documents, Insurance policy-related papers, and Education certificates. Quite a number, is it not? It must feel and look bothersome to carry a separate bag with all these documents. People never carry them and skip the necessity of holding the basic documents.
The main bothersome thought about carrying documents everywhere is the fear of losing them. If a person misses his file with all the above documents, he won’t be able to produce his proof of identification anywhere. The person has to put in a lot of effort climbing each government office and waiting months to receive the original documents in hand. The Government took the initiative in this aspect and made it fruitful with the Digilock app.
The Digilock app stores important documents in digital format and is accessible from the user’s mobile. The app is very user-friendly and designed with the thought to be used by all citizens irrespective of age and education. Initially, the user has to download the app for free from the PlayStore or AppStore. To create a user ID Aadhar number and mobile number are mandatory. The user ID must be linked with the Aadhar card for further proceedings.
The uploaded document can be retrieved easily by the user alone produced in places requiring user identification, and shared with other individuals for verification. The app ensures the safety of documents, and data retention and avoids paper documents. The one precautionary step to be followed is to keep the Aadhar number and DigiLocker number confidential.
mParivahan
The National Informatics Centre planned this online application to create virtual documents of Driving Licenses (DL), vehicle Registration Certificate(RC), vehicle Insurance certificates, Pollution Under Control Certificate(PUC), and vehicle permits. You could have guessed it from the document name, this app is to simplify transport-related services and documents. The application is very useful for all drivers who travel across states and local areas. The app works towards the path of Digital India and is one of the top Indian Government Services Apps. The drivers have to always carry documents wherever they travel and if they miss them they end up with a hefty fine amount,
The App ensures a very easy working principle. The user can download the app from the App Store or Play Store for free. The first detail to login is the personal mobile number which is verified with the OTP. The registration procedure requires the user to submit the DL number, RC number, and DOB. Once the registration is complete user can access the virtual DL and RC from the personal dashboard. The end of registration provides an individual QR code. Officials can scan the QR code allotted to the driver and check the authenticity of documents.
The app has several inbuilt features like provisions for applying for fresh DL after passing the license mock examination. Check the status of pending traffic violations and, the fine amount with a due date. The user can check the e-challans status with the app. There is a provision for paying road taxes and booking appointments with the RTO.
The app ensures safety by storing data on secure government infrastructure and data is encrypted when data transfer takes place. The government follows a centralized system so the user can use the app wherever he moves around the country. The app is the most popular Indian Government Service Application with 4 crore downloads across the nation.
Umang
The Government of India launched the Unified Mobile Application for New-age Governance (UMANG) in November 2017. The application provides a unified location to access most of the central, state, and local government services.
The app holds itself open to more than 2000 services with 13 language options. It supports online bill payment services for basic utilities like gas, water, and electricity. The app can be accessed as a website through smartphones and feature phones. The Umang is the realistic symbol of the notion of Digital India.
The Umang portal dedicates itself to working with EPFO services, Tax Payment Services, Passport Seva, Pension services, Aadhar card services, DigiLocker, PAN card services, Pradhan Mantri Jan Dhan Yojana, Pradhan Mantri Awas Yojana. The application is a single-point stop to connect with the above-listed portals.
The people are free from document work and the time to move from one government office to the other is nullified. People like the ease of the app and prefer the idea of accessing the app irrespective of location. The app has an international version available in the USA, the UAE, Canada, New Zealand, Singapore, Australia, the Netherlands, and the United Kingdom.
The special feature of the app is the user can identify himself as a farmer, pensioner, woman, student, child, and many more to access the app effectively. In the app, 27 states offer 487 services from 101 departments, and 182 utility bill services.
Many citizens are satisfied with the money withdrawal and tracking of the Employee’s Provident Fund using the app. Birth certificates, death certificates, and IT certificates can be applied using the features in the app.
The user can download the app from the PlayStore or App Store or visit the website. Technology-driven services have improved the overall efficiency of the Government and have reduced the burden on ordinary citizens.
IRCTC
IRCTC is one of the Top Indian Government Services Apps. The Ministry of Railways formed the Indian Railways Catering and Tourism Corporation(IRCTC) as a subsidiary of the Indian Railways to assist people with hospitality in customer services. The app is a free Indian Government service App to facilitate people with the best technological features to book tickets online, promote tourism, and tend to cater their needs during travel.
The user has to register themself with the app and create their account to access the app every time. The Railway Department has introduced the one-step login to search and book tickets with information like the departure, and arrival spots journey date and time, and ticket fare. The app takes the liberty to allot tickets as per the preferences of users during the time of booking. The Railways have a special train booking system during holidays and festival seasons.
The regular ticket booking period is open 90 days before the journey which gives the user the flexibility to choose the berth options and coaches. In case of emergency if there is a need to book tickets one day before travel the Tatkal booking system is available with a slight increase in fare. The app allows users to view and cancel the tickets.
The ticket booking system integrates itself with the banking system to allow users to pay via any payment options like Net Banking, Credit and Debit cards. The user can check the availability of seats within quick seconds as the data is updated in real-time. The app provides extensive features like notifications before the travel date, and alerts when the destination is arriving through SMS or WhatsApp messages. The IRCTC app is one of the most trusted apps by people which has prevented people from running to stations and standing in queues for their every time requirements.
TamilNilam
The Government of Tamil Nadu provides a unique document by the name of Patta to prove a person’s ownership of land. Each land document holds details about the owner, survey number, the land type, soil, sort, irrigation source, rate per hectare, assessment number, and patta number.
The TamilNilam was initially launched as a website and later developed as an app to ease its use and availability. Any updates to the details mentioned above need time to check and confirm that cannot happen within a day. The app eradicates the need to walk for days to the concerned government office and get the work done efficiently and quickly.
If a person is purchasing a plot of land along with the land registration the patta details and all land records need to be cross-checked for any litigations. The task is quite time-consuming and every time number of records and papers have to be searched from old documents. The digitizing techniques in this field have guaranteed ease and quick task completion.
TNSTC Official App
Looking for options to travel by bus within the state and across the state then the best app recommended is the TNSTC app. The Government of Tamil Nadu took the initiative step to integrate the details of buses of Tamil Nadu State Transport Corporation and made it available for free in the app.
The app allows users to search for tickets by feeding the app information about their arrival, departure, date and time of travel, AC or non-AC buses, Sleeper or Semi sleeper. The tickets can be booked and canceled very easily. Certain buses provide options to choose the seats also. All activities can be handled efficiently within the app.
Some enhanced features allow users to track the bus route and time. There is no need to wait without knowing the details of the approaching bus as we can use the map and see the real-time location of the bus. There is no chance of missing a bus if the user sticks to the timings notified.
The passenger is given accurate details regarding the route of travel and all intermediate locations touched on in the course of moving. The user can never miss a detail of his travel if he uses this app. The app is a package that assists travelers with all needed information, it is reliable with a simple user-friendly interface and a free download.
Patta Chitta TN
The efforts of the Tamil Nadu Government to help people access details about their land ownership is the Patta Chitta TN app. The legal document which verifies the ownership can be downloaded through this app. The portal supports languages English and Tamil and all land records are stored digitally.
To purchase and register land in Tamil Nadu the Government officially validates several documents. The patta is a must-require document for land registration. The patta has the owner’s name and if want to change the ownership we can access the Patta Chitta TN app.
Digitization aims to ease access to documents and reduce land disputes by clear verification and validation. The security of the data stored in the cloud is high because the records are in digital format. The time for the overall operation took days before but with the advent of this app, it has reduced to hours. It’s all the effort of the Government to serve the people.
Kavalan-SOS Mobile App
Before moving to the app, we must understand Save Our Souls (SOS) first. The SOS is used in many applications when people feel threatened or tailed. The service is used in case of emergency to reach the nearest assistance. When activated the SOS signals the nearest police unit in Tamil Nadu.
The SOS feature is wrapped with the feature to contact the Tamil Nadu Police Master Control Room. The app is an effort of the police force to trust them in any emergency. Women and the elderly mostly benefit from the app by reaching them in case of kidnapping, eve teasing, or physical emergencies. The app serves the public during Natural Disasters like floods, earthquakes.
The working of the app is very simple. It follows a regular download procedure in the Play Store. The registration requires the basic information of the individual along with the mobile number of two emergency contacts living in the same city as the user. The registration is complete after the activation code is received for verification.
The homepage of the app has a SOS button and when pressed a 5-second countdown starts. With the time ticking the app sends the location and a video is recorded via the back camera which starts automatically. The Kaavalan team will access the provided data and contact the concerned person. Parallelly emergency contacts are intimated about the emergency as a message. The location of the user is obtained through GPS. The sequence of actions is quick and ensures safety. The app is a Top Indian Government Service Application.
Conclusion
The above discussion sheds light on the top Indian Government Service Apps. Each application is focused and developed to serve the needs of every citizen. Digital India is full of energy and people are supporting all the apps launched by the Government. The citizens are using them effectively and are enjoying the benefits. The Government is yet to launch many more apps to assist people. Let us all support innovative ideas and work for the betterment of our nation.
If we read carefully each app is supported with unique extensive user-friendly features supporting different categories of people. If you are interested in designing and developing applications with unique features, right away reach out to SMARTHER the best mobile development company which has been operating for years with enthusiastic professionals. The main mission is to focus on applications that serve people in useful ways. Look out to SMARTHER and enjoy the freedom of working with them. SMARTHER values customers’ thoughts and provides them with ideas, suggestions, and alternatives. The best strategy of their business model is a unified approach to make customers happy and satisfied.
